Salesforce Administration and CPQ Consultant
Responsibilities:
- All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
- Design, configure, administer, and customize SFDC CPQ including, but not limited to, Apex code and supporting test classes, Custom Objects, Custom Fields, Workflow Rules, Custom Fields, Validation Rules, and VisualForce Pages.
- Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
- Understands Marketing strategies and optimizations, and connects with key stakeholders in order to assess marketing needs and translate them into technical solutions
- Understanding of basic triggers/Apex code knowledge
- Sandbox environment management
- DevOps/release management experience
- Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
- Identify unused or underutilized platform features
- Create a platform roadmap and define priorities, liaising with stakeholders
- Own the communication of any platform changes to end users and stakeholders
- Data management to improve Salesforce data quality, implementing rules and automation as needed
- Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
- User support tickets
- Monitor and improve user adoption
- New user and ongoing user training
- Technical documentation
- Working with integrated applications including DocuSign, Conga, Mailchimp etc.